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Cornell University

C2C Refusal Policy

Right to Refuse Service

Campus-to-Campus Executive Coach Service may refuse to transport, or remove from any C2C bus, any passenger for the following reasons:

  • Whenever necessary or advisable by reason of weather or other conditions beyond our control.
  • Any passenger who may pose a threat to the comfort and/or safety of other passengers or employees including (but not limited to) passengers who:
    • Are unaccompanied minors under the age of thirteen (13) years old;
    • Appear to be intoxicated or under the influence of drugs;
    • Refuse to comply with smoking regulations;
    • Attempt to interfere with any C2C employee in the pursuit of their duties;
    • Exhibit behavior that may be hazardous to himself/herself, the C2C employee, or other passengers;
    • Possess an unauthorized firearm or explosive device;
    • Exhibit conduct that is violent, disorderly, offensive, or abusive to other passengers and/or C2C employees including verbal harassment related to race, color, gender, religion, national origin, disability, age, ethnicity, or sexual orientation;

We reserve the right to refuse to transport, on a permanent basis, any passenger who has been repeatedly removed or denied transportation for violent, disorderly, offensive, or abusive conduct.