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Cornell University

U07 - Submitting a Service Request for Events

PURPOSE:

Events that occur either on University grounds or in campus buildings usually require assistance from Facilities and Campus Services. From stage rentals to custodial coverage, Facilities and Campus Services is here to help provide and/or coordinate your logistical needs. Following the process below lets us know what your needs are.

STEPS NEEDED:

  1. Go to the Maximo Service Request Form

    Events SR Screenshot 01
  2. Log in with Your Cornell netID

    NOTE: In order to submit the form, you will need to have a valid netID and be active in Workday, with a public phone number and work address. If you need assistance, please reach out to HR or Customer Service at 607-255-5322.

    For more information about the services and event materials we provide, please visit this site: Event Support | Facilities and Campus Services.

  3. Click on the Facility field

    If your space is not listed, please enter 8000 as the facility code.

    Events SR Screenshot 02
  4. In the Facility field, select a facility from the alphabetized list

    This is where the event is taking place.

    Events SR Screenshot 03
  5. In the Room/Area field, type the location of the event

    Can write "tent", "outside" or an actual room number.

    Events SR Screenshot 04
  6. Select Repair, Maintenance, Service, Estimate from Request Type

    Select Repair, Maintenance, Service, Estimate to request services for an event.

    Events SR Screenshot 05
  7. In the Request Summary field, type the name of the event; the date of the event; and the building where the event is taking place

    Events SR Screenshot 06
  8. In the Request Details field, type your Facilities requests for the event

    Provide information about your event- including times the event is taking place, how many guests you are expecting, if you are serving food and/ or alcohol, who your caterer is and who the event contact person is. Block your requests as shown below- based on the group performing the work.

    Facilities Management groups include Carpenters (CARP), Custodians (COB), Electricians (ELEC), Grounds crew (GRDS), Plumbers (Plumb),  Sign Shop (Sign), Table/ Chair Crew (T&C). Please reach out to event_support@cornell.edu with any questions. 

    Events SR Screenshot 07
  9. Enter the account number you would like billed for any costs

    Please note: the request will be submitted with just the Account and Object Codes filled in. Student Organizations, please consult with SAFC for account information.

    Events SR Screenshot 08
  10. Type the account to be used for any fees associated with the work

    Events SR Screenshot 09
  11. Select 6725 - Interdept - Services from Object Code

    Events SR Screenshot 10
  12. Confirm the Information

    Before submitting your request, have you provided the following information?

    • Event Title
    • Event Date (including start and end time)
    • Event Conclusion (when can we pick things up)
    • Event Location (building and room/area)
    • Account number
    • Event Contact information
    • Event details (what you need) Custodial/Electric/Tables & Chairs etc.
    • 25Live reservation number, if available
  13. Click on Submit Service Request

    Events SR Screenshot 11

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