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Cornell University

Facilities and
Campus Services

Courier Service

Red Runner Courier Service

Red Runner provides a comprehensive range of courier services tailored to the needs of the Cornell community. Our services encompass package delivery, personnel transportation, and the regular execution of specific tasks and frequently recurring requirements for department’s . Payment for these services is exclusively accepted through departmental accounts.

Getting Started

You may request courier services through our online booking tool or by calling us at 607-254-8293. Our standard delivery option is one business day (8 hours) from the time of your call. Rush services can be requested for an additional fee. A representative will contact you if you have any questions about your order.

Rates

Transporting People

On-Campus Trips:

  • Passenger: $11
  • $7 each additional passenger

Local Off-Campus Trips:

  • Passenger: $13
  • $7 each additional passenger

Large Jobs

  • More than 5 people and/or packages require at least 2 days advance notice.
  • Give us a call at 607-254-8293 or email redrunner@cornell.edu to check our availability and pricing.

Transporting Packages

On-Campus Trips:

  • $10 first package each destination
  • $7 each additional package to same destination

Off-Campus Trips:

  • $11 first package each destination
  • $7 each additional package to same destination

Long Trips/Large Jobs:

  • Trips further than downtown Ithaca or Thornwood Drive: $45 per hour charged in 15-minute increments, from start to when the driver returns to campus.
  • Large deliveries: $45 per hour, per driver.
  • Prior arrangements required.

Signature Service:  

  • Our couriers can deliver your package and get your recipient’s signature. We’ll make up to three delivery attempts.
  • $3 per destination—confirmation with date, time, and signature of designated recipient.

Accessible Transportation

The Office of Diversity and Inclusion is implementing a transportation program to provide door-to-door service for faculty and staff who require assistance in participating in university and benefit related activities during work hours. To obtain further information, kindly visit the Diversity and Inclusion website, send an email to Red Runner or call 607-254-8293 to request a ride.

Requirements

  • Packages must be clearly marked with the destination and name of the recipient.  
  • Request rush service if delivery is expected in less time than the normal delivery option of one business day (8 hours) from the time of your call. Rush service fees will apply.
  • Excessive waiting, parcels, and/or awkward or large-size packages may be subject to an additional charge.
  • Trips canceled less than 1 hour in advance may be subject to a charge.  
  • All fees are billed to your department account number.

If you find you use the service a lot, or you have jobs that you schedule routinely, your department may benefit from a contract arrangement rather than paying by the trip. Contact us to discuss the advantages of a Red Runner contract.