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Facilities and
Campus Services

Fleet, Campus-to-Campus, Transportation, Delivery Services, and Customer Service Transitioning to TDX Ticketing System

Graphic announcing Cornell University’s transition to the TDX ticketing system effective March 2, 2026 for Fleet Services, Campus-to-Campus (C2C), Delivery Services, and Customer Service, highlighting centralized requests, improved tracking, streamlined communication, and enhanced reporting.
Starting March 2, 2026, Fleet Services, Campus-to-Campus (C2C), Delivery Services, and Customer Service requests will be submitted through TDX to improve tracking, communication, and response times.

Beginning March 2nd 2026, all requests and inquiries for these units should be submitted through TDX ticketing system.

 

This change will:

• Centralize service requests

• Improve transparency and status tracking

• Streamline communication

• Enhance reporting and accountability


Email inboxes previously used for requests will be phased out and redirected to TDX.  Communications will follow with the link to the TDX Service Catalog for the Transportation Department.

We appreciate your patience during this transition as we continue improving how we serve the Cornell community.