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Facilities and
Campus Services

The Maximo Redeployment Project

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Welcome

As a leading university committed to operational excellence, Cornell relies on modern technology to support the people, facilities, and services that support our campus community.

Why Maximo

Facilities organizations across Cornell manage a large and diverse portfolio of assets, systems, and work activities. This work requires coordination across colleges and units, consistent processes, and reliable information.

Maximo provides a shared system to support this work by bringing together facilities' asset data, service requests, and maintenance activities into a single platform.

By using a common system, facilities organizations can improve visibility into work, support more consistent processes, and strengthen how information is used for planning and decision-making.

Mechanical Room with Staff and Students

Who Uses Maximo​

  • Facilities Operations & Maintenance
  • Utilities & Infrastructure​
  • Project & Construction Teams
  • Planning & Asset Management​
  • Administrative Support​
  • All Cornell Students, Faculty, and Staff​
  • And more!

MAS - Maximo Application Suite Redeployment Project

Originally implemented within Facilities Management, Cornell is redeploying Maximo to establish a modern, scalable enterprise platform to serve as Cornell’s enterprise system for all Facilities organizations.

The MAS – Maximo Application Suite Redeployment Project will transition Cornell’s on-premise Maximo system to a secure, cloud-based platform, modernizing the university’s enterprise asset management capabilities. This initiative will enhance operational efficiency, simplify system use, improve asset management effectiveness, and align with leading industry practices across multiple campuses and departments. Strengthened reporting and analytics will support more informed, data driven decision-making while building confidence in system data.

This work will reduce time and resources through:

Standardized processes - Reducing time spent navigating different workflows across teams and reinventing processes. 

Improved data quality​ - Reducing rework, manual corrections, and time searching for and/or validating information. 

Increased visibility into work - Enabling effective planning and prioritization, reducing delays and duplicated effort.

Supporting coordination across organizations - Improving how work transitions and is tracked between teams, reducing miscommunication and inefficiencies.

Enhancing reporting and access to information - Reducing time spent compiling data manually and supports faster, more informed decision-making.

What is MAS – Maximo Application Suite?

Bubbles image listing Work functions Maximo supports as described in adjacent paragraph
  • It is a software bundle that includes Maximo Manage and other Asset Management tools including Health, Monitor, Predict, and Assist. 
  • It is Cornell’s Enterprise Asset Management System (EAMS). It supports facilities management across multiple campuses.
  • Maximo integrates with systems like EZMaxMobile, Workday, Kuali Financial Systems (KFS), and others for comprehensive asset and work management.
  • Maximo handles work order tracking, preventive maintenance, inventory, procurement, labor management, and financial management.​
  • As of 2025, approximately 79,000 assets are managed in Maximo across 18,500 locations, with over 29,000 active work orders and over 900 users.
  • Maximo integrates with data warehouse systems for reporting and analytics, supporting decision-making through KPIs and real-time data.

What’s in it for me?

MAS – Maximo Application Suite is designed to support multiple campuses and departments across Cornell who keep the university operating every day. 

Campus Community - Enables reliable campus services and infrastructure that enable Cornell community to thrive. Across Ithaca-supported campuses, users will be able to submit requests and complete tasks more easily.

Facilities Work Management - Improved visibility into work and priorities, standardized work management processes, and Mobile-friendly tools. Staff receiving requests for support will have greater visibility into request details to ensure quality service.

Facilities Asset Management - Clearer insight into asset conditions and maintenance history.

Leadership - Greater visibility into operations through improved reporting and reliable data and enhanced reporting for decision-making.

Finance - Accurate, consistent data to support budgeting, reporting, forecasting and financial oversight.

These improvements will help teams operate more efficiently, strengthen decision-making, and support Cornell's mission within a modern, integrated environment. 

Let’s Reduce Complexity, Enable Efficiency

Across Cornell, operational and asset management work is supported by multiple systems and varied processes. While these tools have enabled critical campus functions, they can also create complexity, limit visibility, and make it harder for teams to work in consistent and coordinated ways.

MAS – Maximo Application Suite will connect these capabilities within a modern, integrated environment that:

  • Streamlines workflows
  • Standardizes processes
  • Simplifies reporting
  • Enables real-time access to reliable data
  • Fosters collaboration across colleges and units 

Leadership Insights

Rick Burgess Photo

"The Maximo Redeployment Project is an important step in improving how we manage facilities work, assets, and information across Cornell. At its core, this effort is about getting reliable information into the hands of the people who need it, from the staff maintaining our facilities every day to the unit teams, planners, managers, financial partners, project teams, and leaders who support and guide that work.

The Maximo Application Suite will help facilities teams across Cornell do their work better.  By improving the information we rely on, it will strengthen our ability to work safely and effectively in support of Cornell’s mission."

– Rick Burgess, Cornell University Vice President Facilities and Campus Services

Ben Maddox Photo

"The Maximo Application Suite (MAS) Redeployment initiative is an important step in strengthening Cornell University’s enterprise technology landscape. By reducing reliance on disconnected shadow systems and consolidating critical operational data into a more unified platform, Cornell will improve data consistency, system reliability, and long-term maintainability.

This effort will also enhance integration capabilities across university systems, enabling more efficient data sharing, improved reporting, and stronger operational visibility across departments. Reinforcing and modernizing our existing enterprise solutions allows Cornell to maximize the value of current investments while establishing a more scalable and sustainable foundation for future operational and technological needs."

– Ben Maddox, Cornell University Chief Information Officer

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